> For the complete documentation index, see [llms.txt](https://help.sentinelsoftware.com/sentinel-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sentinelsoftware.com/sentinel-help-center/access-requests/workflows-and-routing.md).
# Workflows & Routing
Settings - Access Requests - Workflows
Workflows can be created to define default approval routings. Automatically assign Reviewers, Approvers, and Backup Approvers based on org criteria.
{% hint style="info" %}
*The Request Module can be used without pre-configured workflows but requires the requesters to select the approvers manually.*
{% endhint %}
Workflow Routing can be based on the following:
* **Employee Job Information** - (Position, Job Code, Department, etc.)
* **Supervisors or Reports-To Positions** - Automatically selected from job data.
* **Default Reviewer or Approvers** - Input the exact user.
* **Notify** - Enable notifications for security role requests.
## Routing Criteria
Routing jobs can be created with any combination of job information fields for each PS Pillar.
Requests will be routed in the following order of priority:
1. PeopleSoft Pillar (HR, Finance, CS, ELM)
2. Position
3. Job Code
4. Department
5. Location
6. Business Unit
7. Company
8. Region
**EXAMPLE**
* Access Requests for employees in **BUSINESS UNIT: GBIBU *****and***** DEPARTMENT: 100001** will route to Amy Adams for Review *and then* John Simmons for Approval.
* Access Requests for the remaining employees in **BUSINESS UNIT: GBIBU** will route to John Patterson for Approval.
## How to Create a Routing Job
Navigate to **Settings** - **Access Requests**.
1. Select the '**Workflow**' tab, and click '**Add.'**
2. Use the dropdown to select a PeopleSoft Pillar.
3. Search and input the job criteria and workflow recipients.
4. Select '**Create**' to complete the automated routing workflow.
{% hint style="info" %}
Only [**Sentinel or Access Request Admins**](/sentinel-help-center/settings/sentinel-accounts.md) can access workflows and create routing jobs.
{% endhint %}
