> For the complete documentation index, see [llms.txt](https://help.sentinelsoftware.com/sentinel-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sentinelsoftware.com/sentinel-help-center/access-requests/review-and-approve-requests.md).

# Review & Approve Requests

Access Request tickets can be Reviewed and Approved on the homepage of the Requests Module. 

* **Open -** Requests pending action (Draft, Review, Approval, Approved)
* **Closed -** Completed or archived requests. 

Users given access to the Request module can only see the requests they send or receive. [**Sentinel or Access Request Administrators**](/sentinel-help-center/settings/sentinel-accounts.md#admin-menus) can see all requests and make changes to the permissions or approvers.

<figure><img src="/files/nALP1GJnGM627ZRSOSl2" alt=""><figcaption><p>Open Tickets - Access Requests </p></figcaption></figure>

## Reviewers (Optional)

A Reviewer can modify the request and add or remove roles before it’s sent for approval. \
This is typically a Functional Lead or Data Owner who can verify the correct roles are selected.

{% hint style="info" %}
*Reviewers can significantly reduce errors and prevent granting excessive security.*&#x20;
{% endhint %}

## How to Review Requests

Navigate to **Requests**.&#x20;

1. Requests pending review will display '**Review**' under the stage column.&#x20;
2. Click to select the request and verify the requested changes.&#x20;
   * If correct, select '**Complete."**
   * If incorrect, select '**Reject**' and enter a rejection reason.&#x20;

{% hint style="info" %}
When a Reviewer is assigned, the request must be reviewed before approval. &#x20;
{% endhint %}

<figure><img src="/files/cknUyAWf19wgeaHXTpPt" alt=""><figcaption><p>Open Tickets - Review Stage</p></figcaption></figure>

<figure><img src="/files/UbcvmNfR1NniT2InQxSb" alt=""><figcaption><p>Access Request - Reviewer </p></figcaption></figure>

## Approvers&#x20;

An Approver is designated on the request ticket and can approve/deny access. *They cannot modify access.*&#x20;

{% hint style="info" %}
*Backup Approvers are optional but can also approve/deny access. They cannot modify access.*&#x20;
{% endhint %}

## How to Approve Requests

Navigate to **Requests**.&#x20;

1. Requests pending approval will display '**Approval**' under the stage column.&#x20;
2. Click to select the request and verify the requested changes.&#x20;
   * If correct, select '**Approve."**
   * If incorrect, select '**Deny**' and enter a denial reason.&#x20;

<figure><img src="/files/PBtoduQnqRJXjnD6ysum" alt=""><figcaption><p>Open Tickets - Approval Stage</p></figcaption></figure>

<figure><img src="/files/ZnmWAFxCSkBfUC6qZtaS" alt=""><figcaption><p>Access Request - Approver </p></figcaption></figure>